FAQs

Explore our most frequently asked questions to find quick answers about our services, processes, and expertise. If your query isn’t covered here, we’re always happy to assist—please don’t hesitate to get in touch.

What services do you offer?

We provide a full range of accounting and tax services, including:

  • Preparation of annual accounts and tax returns.

  • VAT return preparation and compliance.

  • Tax planning and strategy for individuals and businesses.

  • Advisory services for owner-managed businesses.

  • Bookkeeping and software support, including cloud accounting services.

Who do you help?

We work with a wide range of clients, including startups, small and medium-sized businesses, owner-managed companies, and individuals. Our tailored services are designed to meet the needs of entrepreneurs, directors, landlords, and anyone seeking expert tax advice or accounting support. Whether you're looking to grow your business, streamline your finances, or navigate complex tax matters, we're here to help.

How do you charge for your services?

We offer clear and transparent pricing tailored to your specific needs. For our core services, we provide fixed monthly fees, which can be paid via Direct Debit to help manage cash flow and avoid unexpected costs. For one-off or specialist services, fees are calculated based on the complexity and scope of the project, with a clear estimate provided in advance.

For a detailed overview of how our pricing works, including the services we offer and payment options, please visit our Pricing Page.

Can you help me reduce my tax bill?

Absolutely. As a firm of Chartered Tax Advisers, we specialise in identifying legitimate tax-saving opportunities, ensuring compliance while minimising your tax liabilities.

What accounting software do you recommend?

While we regularly work a variety of accounting software packages, we recommend and specialise in Xero due to its user-friendly interface and powerful features. We can help you set it up and provide ongoing support.

How does the onboarding process work?

Our onboarding process is simple and client-focused. It begins with a free consultation to understand your needs, followed by a tailored proposal and engagement letter. Once approved, we’ll collect the necessary information, handle professional clearance (if applicable), and set up HMRC agent authority. You’ll then be introduced to your dedicated contact for ongoing support.

For a step-by-step breakdown of the process, please visit our Onboarding Page.

Can I meet you in person?

Yes, for those based locally, we offer in-person meetings at our office space in Cambridge. We also offer video meetings for convenience.

For more details, please visit our Meetings Page.

Do you offer free consultations?

Yes, we provide a free initial consultation to understand your needs and how we can help.

What industries do you work with?

We serve businesses across various industries, providing tailored accounting and tax solutions to meet the unique needs of each client.

Are you a paperless firm?

Yes, we are committed to reducing our environmental impact. Most of our processes are digital, but we’re happy to work with you if you need alternative solutions.

Do you offer payroll services?

While we don't offer payroll or CIS compliance services, we can guide you to trusted partners or help oversee the setup. We also offer advisory services in each of these areas and would be happy to work directly with your provider.

How do I get started?

Getting started is easy! Contact us via phone, email, or our website to schedule an initial consultation. From there, we’ll guide you through the next steps.

What makes you different from other accountants?

As a firm of Chartered Accountants and Chartered Tax Advisers, we combine technical expertise with a modern, jargon-free approach. We focus on delivering tailored advice and strategies to help you achieve your goals.

  • Ready to Get Started?

    If you’re looking for reliable expertise with a down-to-earth approach, we’re here for you. Let’s start with a conversation—contact us today to discuss how we can help you achieve your goals.

Here’s how to get started

Pick a time

Schedule a free consultation either in person or virtually, at a time that suits you. This helps us understand your goals and tailor our approach from the start.

Chat with an advisor

Chat with an advisor who will get to know your needs and clearly outline our services, empowering you to make informed decisions with confidence.

Fixed fee quote

Once we’re up to speed, we’ll provide a clear, fixed monthly quote for our core services, so you’ll know exactly what to expect each month.

We’re here to help

Contact us today to find out more about how we can help you.

Our Approach to Client Success

We believe that great service starts with understanding. We take the time to learn about your unique circumstances, allowing us to provide personalised, jargon-free advice that supports your specific goals.

Tailored Solutions

We don’t take a one-size-fits-all approach. Our services are tailored to meet your unique needs and goals, aligning our guidance with what matters most to you.

Clear Communication

We simplify complex financial matters, providing clear explanations so you're informed and empowered to make confident decisions - without the jargon.

Proactive Advice

We go beyond compliance. Our proactive approach identifies opportunities and challenges early, helping you keep ahead in an ever-changing financial landscape.

Long-Term Relationships

We’re committed to lasting partnerships based on trust and expertise. We’re not just here for a transaction; we’re here to support you at every stage of your journey.